Privacy Policy

Protecting your personal details.

Last updated: 10th January 2023

Data Developments (UK) Ltd (registered number 4680665), believes it’s important to protect your Personal Data (as defined by the Data Protection Act 2018) and we are committed to giving you a personalised service that meets your needs and protects your privacy. This privacy policy explains how we use any personal information we collect about you. It also explains some of the security measures we take to protect your Personal Data and explains what we will and won’t do with your data. Please read this policy in conjunction with our website terms and conditions (‘Website Terms’).

When we first obtain Personal Data from you, or when you take a new service or product from us, we will give you the opportunity to tell us if you do or do not want to receive information from us about other services or products (as applicable). You will be able to inform us of your choice by ticking a box on an application form or contract. You can change your mind at any time by emailing support@datadevelopments.co.uk

1 What personal data we collect about you.

1.1 Name and Contact Information, includes name, title, invoice/billing address, email address and telephone numbers.

1.2 Payment Information includes your bank account and/or payment card details.

1.3 Purchase History, includes details about products and services you have purchased from us.

1.4 Profile Information, includes username and passwords.

1.5 Marketing preferences includes marketing and communication preferences.

1.6 Information about how you use our website and our services, includes information you give us when you browse our website such as your IP address

1.7 Some of the Personal Data we hold about you may fall within the ‘special category’ data, as defined by the Data Protection Act 2018, for example, information about your religious organisation. This is intended to give you a more personalised service for correspondence and support, so would include title (Reverend David Brown, Father John Davies, Bishop Susan Smith, Imam Ismail etc.). It may include the type of organisation (Church, Mosque, Abbey etc) and the address of your religious building, (St Pauls Church, Central Synagogue, Wolverhampton Mosque etc.)

2 How we collect your personal data We may collect data about you from the following sources:

2.1 From you, when you agree to take a service or product from us, in which case this may include your contact and payment information

2.2 From you when you contact us with an enquiry or in response to communication from us, this may tell us about how you use our services.

2.3 From third parties to whom you have provided information with your consent to pass it on to other organisations or persons. We may receive information from the following third parties: Diocesan Offices and Central Organisations.

3 How we use your personal data 3.1 We use your Personal Data for the following purposes:

3.1.1 To identify you when you contact us (your contact details).

3.1.2 To manage your account (your contact details, purchase history and payment information).

3.1.3 To contact you about improved services and products we have provided in the past (your contact details).

3.1.4 For marketing analysis, customer profiling and research (your marketing preference, purchase history and information about how you use our website).

3.1.5 To prevent fraud or loss.

3.1.6 You opted in to being contacted by us at the time the personal information was originally collected by us and at the time of our subsequent communication with you.

3.1.7 To contact you about products and services offered by us and selected partners where you have consented to us doing so (your marketing preferences).

3.2 We may check your details with fraud prevention agencies to detect fraud. If you provide false or inaccurate information and we suspect fraud, we will record this and may share it with other people and organisations. We, and other credit and insurance organisations, may also use technology to detect and prevent fraud.

3.3 If you need details of fraud prevention agencies from which we obtain and with which we record information about you, please write to our Data Protection Manager at Data Developments (UK) Ltd, First Floor, The Chubb Buildings, Fryer Street, Wolverhampton, West Midlands, WV1 1HT.

3.4 Where you give us Personal Data on behalf of someone else, you confirm that you have provided them with the information set out in this Privacy Policy and that they have not objected to such use of their Personal Data.

3.5 Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

3.5.1 We have a contractual obligation.

3.5.2 Your consent. You can remove your consent at any time. You can do this by writing to Data Protection Manager, Data Developments (UK) Ltd, First Floor, The Chubb Buildings, Fryer Street, Wolverhampton, West Midlands, WV1 1HT or send an email to support@datadevelopments.co.uk.

4 How we store your personal information

4.1 Your information is securely stored servers within the United Kingdom

4.2 We keep your contact information and purchase information for as long as we need it to fulfil our contractual obligations to you. When you request that we remove the information, or we no longer require the information. We will then dispose your information by deleting the information from our records or depersonalise it so we cannot identify you.

4.3 We keep your payment information for no more than a day after processing. We will then dispose your information by deleting the information from our records.

4.4 We keep any data sent to us for 30 days. We will then dispose your information by deleting the information from our records.

4.5 We keep your information about how you use our website and services for up to two years. We will then dispose your information by deleting the information from our records.

5 Sharing your personal data

5.1 We employ companies and individuals to perform functions on our behalf and we may disclose your personal data to these parties for the purposes of fulfilling orders, delivering packages and sending emails.

5.2 These parties are bound by strict contractual provisions with us and only have access to the personal data needed to perform their functions and they may not use it for any other purposes other than those listed in 5.1.

5.3 These parties must process personal data in accordance with this privacy policy and the Data Protection Act 2018.

5.4 From time to time these parties to whom we may pass your personal data may be outside the European Union. We will take the necessary steps to ensure that your personal data is secure and in accordance with the guidelines set out in the Data Protection Act 2018.

5.5 We may share your personal data if we are required to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.

6 Access to your information and your legal rights

6.1 You have the right to access the Personal Data we hold about you. If you would like a copy of some or all your information, please email support@datadevelopments.co.uk.

6.2 We aim to keep the Personal Data we hold about you accurate and up to date. Please inform us if your personal information has changed. If you tell us we are holding inaccurate personal information about you, we will correct the information promptly. Please email support@datadevelopments.co.uk or write to us at Data Protection Manager, Data Developments (UK) Ltd, First Floor, The Chubb Buildings, Fryer Street, Wolverhampton, West Midlands, WV1 1HT.

6.3 You have the right to ask for your data in a common, machine-readable format.

6.4 You have a right to object to any processing we do based on any automated decision making

6.5 You have the right to raise a complaint to the Information Commissioner’s Office (ICO).

7 How to complain

7.1 If you have any concerns about our use of your personal information, you can make a complaint to us at Data Protection Manager, Data Developments (UK) Ltd, First Floor, The Chubb Buildings, Fryer Street, Wolverhampton, West Midlands, WV1 1HT or send an email to support@datadevelopments.co.uk.

7.2 You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk

8 How we protect your personal data

8.1 We use Secure Sockets Layer (SSL) software, which encrypts information you input, when you provide your information to us electronically.

8.2 When confirming your order, we only reveal the last five digits of your credit/debit card numbers.

8.3 We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedure means that we may occasionally request proof of identity before we disclose personal information, we hold to you.

9 Cookies

9.1 Ensuring the services we provide are easy, useful and reliable sometimes involves using cookies, which places small amounts of information on your computer. To learn more about cookies see www.allaboutcookies.org, www.youronlinechoices,eu or www.google.com/policies/technologies/cookies/.

9.2 Cookies cannot be used to identify you personally and are used to improve services for you, for example through: • Letting you navigate between pages efficiently. • Enabling a service to recognise your computer so you don’t have to give the same information during one task. • Recognising that you have already given a username and password so you don’t need to re-enter it for every webpage requested. • Measuring how many people are using services, to ensure a fast easy to use service for everyone. 9.3 There is usually an option to set your browser to accept all or some cookies, to be notified when a cookie is issued or not to receive cookies at any time. The cookies used on this website have been categorised based on the categories found in the ICC UK cookies guide, as follows:

Category 1: Strictly necessary cookies These are essential in order to enable you to move around the website and use the features within the website, without these cookies services you have asked for such as shopping baskets or e-billing cannot be provided.

Category 2: Performance cookies These collect information about how visitors use a website for instance which pages visitors go to most often and if they get error messages from these pages. These cookies don’t collect personally identifiable information about a visitor. It is only used to improve how a website works.

Other than those that are strictly necessary to this service we use a Google analytics cookie, which is primarily used to track visits to any site that uses Google analytics. This cookie stores the number of visits made from your devices, the time of your first visit, the previous visit and the current visit. This cookie does not contain any personal information other than the IP address of your device. This is a third-party cookie. For more information on the cookie click here - https://policies.google.com/technologies/cookies?hl=en-US. For more information about the cookies used on this website please email support@datadevlopments.co.uk or write to us at Data Protection Manager at Data Developments (UK) Ltd, First Floor, The Chubb Buildings, Fryer Street, Wolverhampton, West Midlands, WV1 1HT.

10 Marketing If you communicate with us via the website and have opted-in to our email marketing, we may occasionally email you about our services and products, if you no longer wish for us to contact you by email please email support@datadevelopements.co.uk.

11 Changes to our Privacy Policy

11.1 We may change this Privacy Policy from time to time, in which case we will publish the amended version on the Website. You confirm we shall not be liable to you or any third party for any changes to this Privacy Policy. It is your responsibility to check regularly to determine whether this Privacy Policy has changes. This policy was last updated on 6th December 2022.

11.2 You can ask for a copy of the Privacy Policy and any amended versions by writing to Data Protection Manager, Data Developments (UK) Ltd, First Floor, The Chubb Buildings, Fryer Street, Wolverhampton, West Midlands, WV1 1HT or send an email to support@datadevelopments.co.uk.

12 How to contact us Please contact us if you have any questions or comments about our privacy policy by writing to us at Data Protection Manager, Data Developments (UK) Ltd, First Floor, The Chubb Buildings, Fryer Street, Wolverhampton, West Midlands, WV1 1HT or send an email to support@datadevelopments.co.uk.

13 Links

13.1 The website may include third-party advertising and links to other websites. We do not provide any personally identifiable personal data to these advertisers or third-party websites.

13.2 These third-party websites and advertisers, or internet advertising companies working on their behalf, sometimes use technology to send the advertisements that appear on the website directly to your browser, when this happens, they automatically receive your IP address. They may also use cookies and other technologies, such as action tags, to measure effectiveness of advertising and personalise advertising content. We do not have access or control over cookies or other features they may use and the information practices of these advertisers or third-party websites are not covered by this privacy policy. Please contact them directly for more information. For more information about internet advertising companies, including information on how to opt out of their information collection visit National Advertising Initiative website https://www.networkadvertising.org/

13.3 We exclude all liability for loss that may incur when using these third-party websites.

14 Further Information

14. 1 We will not disclose your Personal Data to any third party except in accordance with this Privacy Policy

14.2 By accepting our Website Terms or by visiting www.mygiving.online, www.myfundaccounting.online, www.mymembershipmanager.online, www.myfoodbank.online or www.datadevelopments.co.uk (‘the website’) you are accepting and consenting to the practices described in this Privacy Policy.